Edcon Steel is a leading supplier of steel and metal to customers all over Australia. But did you know we also supply internationally?
Our extensive range of products and our commitment to customer service are at the core of our service delivery.
Here, we outline a recent project for a mining operation located on a South Pacific Island to demonstrate exactly how Edcon Steel goes above and beyond for our customers.
With a mining operation underway and a project location on a South Pacific island, our customers needed to urgently source a significant amount of structural steel and pipe.
They contacted Edcon Steel directly to arrange the materials. Still, due to quality assurance procedures, financial arrangements and international shipping constraints, they could not place the order directly in the timeframe required.
Thankfully, Edcon Steel has built a large network of customers and suppliers we could call upon in situations such as this.
We called upon another valued customer who specialises in exporting goods to the South Pacific and were able to connect the two companies for their mutual benefit.
The local exporter was then able to place the order directly with Edcon Steel on behalf of the international client.
By listening to our clients’ project needs and calling on the solid relationships we have built over the years, Edcon Steel was able to meet our customers’ requirements.
Within just a few days of receiving the order, our team loaded four semi-trailers’ worth of structural steel and pipe at our Revesby store for delivery across the Pacific Ocean.
In doing so, we were not only able to ensure the delivery met our customers’ project timeline but we also allowed our clients to build new connections with trusted service providers in Australia.
At Edcon Steel, we pride ourselves on the expertise of our staff, our level of customer service and the depth of our local market knowledge.
You can visit our stores to browse the range or pick up an online order. Our staff are on hand to answer any questions you have about our full range of products and services, so feel free to contact us for your steel or metal solution today.