Edcon Steel has been a stainless steel supplier to customers in the Australian manufacturing industry for decades. It is our reliability and efficiency that are the hallmark of our service, and our comprehensive range of products that place us in a unique position to serve our customers.
Here, we outline a recent project for one of our valued clients, a leading manufacturer in Melbourne, Victoria, to demonstrate exactly how Edcon Steel goes the extra mile for our clients.
Specialising in manufacturing large machinery, our client requires a significant amount of steel products on a regular basis. From the beginning of our working relationship, the team at Edcon Steel took the time to understand the priorities, challenges and values of our client to ensure we could meet their needs consistently and efficiently.
Quality assurance is of the highest importance to this particular client, who has strict policies and procedures to ensure the consistency and quality of the products they work with. To allow our client to meet their quality assurance requirements, Edcon Steel provides material certification and evidence to show that all our products meet their high standards.
An example of our product and service capability is evident in a recent project we completed for this client, who required $100K worth of 316 stainless steel structural channel (PFC), custom cut and delivered to their site in Melbourne.
However, there is limited availability of stainless steel PFC in Australia, which can make sourcing the product difficult at times. Edcon Steel worked closely with our client to ensure we secured the entirety of the order within their time restraints to meet their project needs.
Because our team took the time to understand their project needs, we knew that efficiency was an important component of this project.
With our expert team and extensive steel-cutting capabilities, we were able to custom-cut the stainless steel to our client’s specifications prior to delivery. By pre-cutting the steel at our facility in New South Wales, we were not only able to reduce our client’s delivery costs but also allow them to commence welding and fabrication work immediately upon delivery to their site in Melbourne.
At Edcon Steel, we pride ourselves on the expertise of our staff, our level of customer service and the depth of our local market knowledge.
You can visit our stores to browse the range or pick up an online order. Our staff are on hand to answer any questions you have about our full range of products and services, so feel free to contact us for your steel or metal solution today.