At Edcon Steel, our online store, expert staff and comprehensive range of products are just some of the reasons we have become the first point of call for customers across Australia.
For customers requiring large quantities, unusual products or specific services, our prompt lead times, cutting and fabrication capabilities, and committed customer service have made us a go-to supplier.
Here, we outline a recent project for a client based in Queensland who required laser-cut steel delivered to a job site in Western Sydney.
Based in Brisbane, our customer was undertaking a large project for an international retailer of high-value goods in Western Sydney. Understandably, safety and security were of the utmost importance.
To prevent theft and break-ins via the wall cavity, our customer decided that securing steel plates directly into the stud work of the walls prior to installing the plasterboard would add extra security.
But in order to do this, they needed a large quantity of steel plate, custom laser cutting to meet the size requirements and precut holes in the plate to allow their team to secure the plates directly into the stud work on site.
Finding a supplier who could not only source the steel but also have the steel custom cut delivered to the work site was difficult; until they found Edcon Steel.
Because our customer service team took the time to understand the product specifications, timeline and budget requirements, Edcon Steel’s services were engaged, and cut plate drawings were sent from the customer.
With $16K work of 4mm steel plate requiring laser cutting, our team worked closely with our contacts to ensure the specifications were followed precisely, working efficiently to meet the customer’s needs.
Within just a few days, our team were able to deliver the entirety of the order, laser-cut and complete with precut holes, to the job site within the required time frame.
By sourcing the steel and arranging laser-cutting with an external provider, we were not only able to reduce our client’s delivery costs but also allow our clients to commence work immediately upon delivery to their site in Western Sydney.
At Edcon Steel, we pride ourselves on the expertise of our staff, our level of customer service and the depth of our local market knowledge.
You can visit our stores to browse the range or pick up an online order. Our staff are on hand to answer any questions you have about our full range of products and services, so feel free to contact us for your steel or metal solution today.